ABSTRACT This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.

中文翻译：

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跨分析级别的信任发展：嵌入式机构的角度

摘要本文介绍了信任开发的跨级别模型。我们从制度理论的角度出发，从嵌入式机构的角度出发，将自上而下与自下而上的方法相结合，反映了组织环境中信任的内在对偶性。具体来说，我们阐述了一个对等过程，该过程说明了组织结构如何影响个人的信任，同时，个人信任如何在组织结构中体现。我们讨论了跨层次模型对信托文献的理论含义，并为将来的研究提供了重要途径。