Summary The article is devoted to identifying external and internal factors that shape inter-organizational trust in e-commerce. Studying how trust between e-commerce partners is built, four key B2B trust spheres were analyzed based on literature. After analyzing thirteen research reports, the factors shaping B2B trust are presented due to their frequency of occurrence in the reports. Research has shown that among the many factors determining B2B trust, the greatest value in interactions between e-commerce partners lies in the factors, i.e.: „common values”, „communication”, „experience and qualifications”.

中文翻译：

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基于文献综述的影响电子商务组织间信任的因素

结束语本文致力于确定影响电子商务中组织间信任的外部和内部因素。研究如何建立电子商务伙伴之间的信任，基于文献分析了四个关键的B2B信任范围。在分析了13份研究报告之后，由于B2B信任度在报告中的出现频率而被提出。研究表明，在决定B2B信任的众多因素中，电子商务合作伙伴之间互动的最大价值在于以下因素：“共同价值”，“沟通”，“经验和资格”。