Abstract

The purpose of this paper is to develop an instrument for measuring young Brazilians’ perceived risk of mobile banking privacy and performance. To build the instrument, a set of 25 items was developed and applied to a sample of 350 young mobile banking users in Brazil. We identified that factors such as the amount of time spent transacting, access to the banking application, and the possibility of interception of the connection are perceived as factors that most influence the perception of performance and privacy risk.

中文翻译：

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衡量巴西移动银行隐私和绩效的感知风险：应用项目反应理论的调查

摘要

本文的目的是开发一种工具来衡量巴西年轻人对手机银行隐私和性能的感知风险。为了构建该工具，开发了一组 25 个项目，并将其应用于巴西 350 名年轻移动银行用户的样本。我们发现交易时间、访问银行应用程序以及拦截连接的可能性等因素被认为是最能影响性能和隐私风险感知的因素。