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Professional development, performance expectations and academic advisors’ perceptions of relational skills: a sequential explanatory mixed methods study
New Horizons in Adult Education and Human Resource Development Pub Date : 2020-10-24 , DOI: 10.1002/nha3.20296
Craig M. McGill 1 , Mia Heikkila 2 , Tony Lazarowicz 3
Affiliation  

Academic advisors need training and development in three critical components for effective practice: conceptual (students and institutional context), informational (laws, policies, procedures) and relational (interpersonal skills). Yet, the relational component is often neglected. Limited research explores the relational component and its presence in training and professional development programs for academic advising. This two‐phase sequential explanatory mixed methods study investigates the relational component in an advising professional development program. In phase one, we found relational learning opportunities were lowest among the three areas and did not significantly impact advisor evaluation score. Themes uncovered in phase two regarding perceptions of the relational component and factors impacting advisor performance suggest more emphasis on relational training and advisor assessment of relational competencies is critical to professionalizing the field.

中文翻译:

专业发展,绩效期望和学术顾问对关系技能的理解:顺序说明性混合方法研究

学术顾问需要针对有效实践的三个关键组成部分进行培训和发展:概念性(学生和机构环境),信息性(法律,政策,程序)和关系性(人际交往能力)。但是,关系部分经常被忽略。有限的研究探索了关系部分及其在培训和专业发展计划中的存在,以提供学术咨询。此两阶段顺序说明性混合方法研究研究了建议性专业发展计划中的关系成分。在第一阶段,我们发现关系学习机会在这三个领域中是最低的,并且没有显着影响顾问评估分数。
更新日期:2020-10-24
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