The European Union (EU) plays a facilitating role in the normalization of relations between Kosovo and Serbia. The EU has applied a proactive approach to normalization through several agreements, initially of a technical and later of a political nature. This gradual approach has produced a relative success in the easing of relations between the parties and in creating the conditions for a final agreement, which, however, still remains far from being reached. The main argument of this article is that both sides hold diametrically opposed positions and the EU still remains a powerless actor in pushing the parties to find a long-term solution to the conflict between them.

欧洲联盟（欧盟）在科索沃和塞尔维亚关系正常化方面发挥着促进作用。欧盟通过多项协议对正常化采取了积极主动的方法，最初是技术性协议，后来是政治性协议。这种渐进的方式在缓和双方关系和为达成最终协议创造条件方面取得了相对成功，但仍远未达成。这篇文章的主要论点是双方持截然相反的立场，而欧盟在推动各方寻求解决他们之间冲突的长期解决方案方面仍然无能为力。