Abstract

During the spring of 2020, a number of health sciences library personnel who continued to provide Interlibrary Loan (ILL)/Document Delivery (DD) during the COVID-19 (COVID) pandemic anecdotally noticed an increase in the volume of requests. These were presumed to be from peer libraries that were unable to access their print collections, and few seemed specific to COVID-information needs. This raised the question, “What are libraries doing about providing requested materials in this resource sharing environment, especially when requests cannot be filled through ILL/DD?” This report introduces a multi-institutional research effort by health sciences library staff that is being planned to understand the demand for, and efforts to supply, content from library print and online collections, as well as third-party providers, during COVID. The purpose of this report is to describe the research-in-progress and encourage additional research into maintaining access to information during extraordinary conditions. The expectation is that the results of such research efforts may provide insight on how libraries can adapt their ILL/DD services and workflows during emergencies to license and share resources even more effectively in the future.

摘要

2020 年春季，许多在 COVID-19 (COVID) 大流行期间继续提供馆际互借 (ILL)/文献传递 (DD) 的健康科学图书馆人员注意到请求量有所增加。这些被认为来自无法访问其印刷馆藏的同行图书馆，而且似乎很少有专门针对 COVID 信息需求的图书馆。这就提出了一个问题，“图书馆在这种资源共享环境中如何提供所需的资料，尤其是当请求无法通过 ILL/DD 填写时？” 本报告介绍了健康科学图书馆工作人员开展的一项多机构研究工作，该工作计划旨在了解 COVID 期间图书馆印刷品和在线馆藏以及第三方提供商对内容的需求和供应情况。本报告的目的是描述正在进行的研究，并鼓励进行额外的研究，以在特殊条件下保持信息访问。期望此类研究工作的结果可以提供有关图书馆如何在紧急情况下调整其 ILL/DD 服务和工作流程以在未来更有效地许可和共享资源的见解。