Purpose

This study aims to explain the importance of human resources and attempts to identify the competencies required by the personnel involved in disaster management operations.

Design/methodology/approach

The research uses a qualitative methodology to explore the competencies required by the relief workers using a content analysis approach to analyze the disaster literature and the job advertisements. The data for the content analysis was developed with the help of 23 independent coders, and exploratory inferences were drawn.

Findings

A detailed review of the literature highlighted the importance of competent personnel in disaster relief organizations. The analysis listed 34 mutually exclusive competencies and their relative importance, which were further divided into four competency clusters. The study also creates a competency dictionary that defines the competencies with the expected behaviors.

Practical implications

Deploying the right resources in the acute time frame during a disaster event can make a difference, and with lives at stake, such deployment acquires prime importance. In addition to contributing to humanitarian logistics literature, the competency model developed will also help forecast the future requirements and help the organization choose “the right person for the right job.”

Originality/value

The inferences drawn in the study are based on disaster management areas, unlike earlier research which also considered business logistics research.

中文翻译：

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危机时期的人员需求评估：以灾害管理为重点

目的

本研究旨在解释人力资源的重要性，并试图确定参与灾害管理行动的人员所需的能力。

设计/方法/方法

该研究使用定性方法来探索救援人员所需的能力，使用内容分析方法来分析灾难文献和招聘广告。内容分析的数据是在 23 位独立编码员的帮助下开发的，并得出了探索性推论。

发现

对文献的详细审查强调了有能力的人员在救灾组织中的重要性。分析列出了 34 项相互排斥的能力及其相对重要性，这些能力进一步分为四个能力集群。该研究还创建了一个能力词典，定义了具有预期行为的能力。

实际影响

在灾难事件期间的紧急时间范围内部署正确的资源可能会有所作为，而且在危及生命的情况下，这种部署至关重要。除了为人道主义后勤文献做出贡献之外，开发的能力模型还将有助于预测未来的需求，并帮助组织选择“合适的人选”。

原创性/价值

研究中得出的推论是基于灾害管理领域的，不像早期的研究也考虑了商业物流研究。