Abstract

This paper aims to analyze the relationship between quality management, knowledge management, and innovative performance, and their impact on organizational performance in an emerging country. A sample of 349 Ecuadorian companies was surveyed between March and August 2017. Structural equation modeling was used for testing the theoretical hypothesis. Our study is one of the first attempts to explore the role of quality management for improving knowledge creation and innovation performance in emerging countries. Specifically, our results show which quality management practices are the most efficient for enhancing knowledge creation and innovation performance in an emerging country like Ecuador.

摘要

本文旨在分析质量管理、知识管理和创新绩效之间的关系，以及它们对新兴国家组织绩效的影响。在 2017 年 3 月至 2017 年 8 月期间对 349 家厄瓜多尔公司的样本进行了调查。结构方程模型用于检验理论假设。我们的研究是探索质量管理在新兴国家提高知识创造和创新绩效方面的作用的首次尝试之一。具体而言，我们的结果表明，在像厄瓜多尔这样的新兴国家，哪些质量管理实践对于提高知识创造和创新绩效最有效。