ABSTRACT

Students arrive on campus with diverse experiences and backgrounds, which can directly impact their performance and retention. By developing a better understanding of who students are as they enter hospitality programs, instructors will be better equipped to ensure the students have a positive collegiate experience and are better prepared to enter industry post-graduation. This research included surveys of students at three times throughout their first year with a purpose of understanding how their opinions of the collegiate experience, industry outlook, and perceptions change, while looking at both academic and non-academic factors. Results of the study showed student perceptions did change based on their initial exposure to hospitality related course material and industry stakeholders, though not all noted occurrences were improvements. Thus, this exploratory study suggests more work is needed to ensure student success and industry stability.

摘要

学生带着不同的经历和背景来到校园，这会直接影响他们的表现和保留。通过更好地了解学生进入酒店项目时的情况，教师将能够更好地确保学生拥有积极的大学经历，并为毕业后进入行业做好更充分的准备。这项研究包括在第一年对学生进行三次调查，目的是了解他们对大学经历、行业前景和看法的看法如何变化，同时考虑学术和非学术因素。研究结果表明，学生的看法确实根据他们最初接触酒店相关课程材料和行业利益相关者而发生了变化，尽管并非所有注意到的事件都是改进。因此，