ABSTRACT

This study is to examine the effect of trust on perceptions of ease of use, as well as its impact on attitudes and interests in using internet banking. This research employed a survey method, where samples were selected from a population. This research took place in national banking institution in East Java. The population of this study were individuals who made transactions using internet banking of Bank BCA, Mandiri, BNI, BII and Bank CIMB Niaga in East Java. This research confirms the suitability of TPB and TAM as appropriate models in explaining individual attitude in adopting internet banking.

中文翻译：

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信任和利益感知是决定在印度尼西亚使用网上银行的行为和意图的决定因素

摘要

本研究旨在检验信任对易用性认知的影响，以及它对使用网上银行的态度和兴趣的影响。这项研究采用了一种调查方法，即从人群中选择样本。这项研究在东爪哇的国家银行机构进行。本研究的人群是使用东爪哇的 BCA、Mandiri、BNI、BII 和 Bank CIMB Niaga 的网上银行进行交易的个人。本研究证实了 TPB 和 TAM 作为解释个人采用网上银行的态度的合适模型的适用性。