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The Effects of Expertise, Status Power, and Language Use on Perception of Task Partner
Journal of Language and Social Psychology ( IF 2.098 ) Pub Date : 2021-12-20 , DOI: 10.1177/0261927x211067249
Jihyun Esther Paik 1 , Lyn M. van Swol 2
Affiliation  

An experiment manipulated the relative expertise and status power of dyad task partners, examining how expertise and status power affect language use and if linguistic cues that emerged during the interaction influence a partner's assessment of the speaker's competence. One hundred twenty-eight dyads worked together on a problem-solving task without knowing who had received better quality information beforehand. One hundred twenty-four interactions were transcribed and quantified using both language software and human coders. Members with superior expertise spoke more words and used more tag questions than those with less expertise. The data did not yield support for more politeness in low-status members’ language nor more confidence in high-expertise members’ language. Members who spoke more were perceived as more competent by partners. Members who used more hedges were perceived as more competent and polite. Results identified language features that can be used strategically to exert influence on others and manage impressions.



中文翻译:

专业知识、地位权力和语言使用对任务伙伴感知的影响

一项实验操纵了成对任务伙伴的相对专业知识和地位权力,研究了专业知识和地位权力如何影响语言使用,以及在互动过程中出现的语言线索是否会影响合作伙伴对说话者能力的评估。128 个二人组在不知道谁事先收到了质量更好的信息的情况下共同完成了一项解决问题的任务。使用语言软件和人类编码器转录和量化了 124 次交互。与专业知识较少的成员相比,具有卓越专业知识的成员会说更多的话并使用更多的标签问题。数据没有支持低地位成员的语言更有礼貌,也没有支持高专业成员的语言更有信心。说得更多的成员被合作伙伴认为更有能力。使用更多对冲的成员被认为更有能力和礼貌。结果确定了可以战略性地用于对他人施加影响和管理印象的语言特征。

更新日期:2021-12-20
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