Platform businesses allow for collaboration with nontraditional partners and bring together different categories of customers, in the financial context savers and investors or lenders and borrowers, creating large, scalable networks of users. Their entry into finance promises potential benefits to consumers in the form of new products, lower prices, wider choice, and enhanced consumer experience. At the same time, their new business models and technologies potentially threaten the dominant position of traditional financial services providers and create challenges for regulators. Platform businesses can use their preferential access to customer data to skim off high-quality loans, leaving only low-quality customers for other lenders. Their ability to offer complementary nonfinancial services that cannot be supplied by FinTech start-ups and banks can make it difficult or unattractive for customers to switch to alternative providers. This danger is especially acute when BigTech firms have monopoly power in other markets that complement financial services.

平台业务允许与非传统合作伙伴合作，并在金融环境中将不同类别的客户聚集在一起，包括储蓄者和投资者或贷款人和借款人，创建大型、可扩展的用户网络。他们进入金融业有望以新产品、更低的价格、更广泛的选择和增强的消费者体验的形式为消费者带来潜在利益。同时，它们的新业务模式和技术可能威胁到传统金融服务提供商的主导地位，并给监管机构带来挑战。平台企业可以利用其对客户数据的优先访问权来撇去高质量的贷款，只为其他贷方留下低质量的客户。他们提供金融科技初创企业和银行无法提供的补充性非金融服务的能力可能使客户难以或没有吸引力转向替代供应商。当大型科技公司在补充金融服务的其他市场拥有垄断权时，这种危险尤其严重。