ABSTRACT

The entry of non-traditional actors into aspects of journalistic practice has been widely explored in scholarship, as have expressions of the public’s trust in journalistic work. However, there is a scarcity of research addressing the construct of trust in relation to the interactions among traditional and non-traditional journalism actors engaged in news production. Through the use of actor-network theory and by applying qualitative case study design, this study focused on the nature of journalistic practice in a digitally disrupted Kenyan newsroom, and how trust/mistrust manifested itself within the actor-network of journalistic practice. Theoretical and thematic analyses established the social and technological actors that had joined the process of journalistic practice while four findings emerged addressing notions of trust/mistrust within the actor-network. These findings were as follows: trust occurs within an established routinized process; trust is enacted within a particular news media environment; new entrants in journalistic practice need to demonstrate value to gain trusted entry in the actor-network; and trust is engendered at institutional level but needs acceptance at individual level.

摘要

非传统行为者进入新闻实践的各个方面已在学术界得到广泛探讨，公众对新闻工作的信任表达也是如此。然而，很少有研究涉及与从事新闻制作的传统和非传统新闻演员之间的互动相关的信任构建。通过使用演员网络理论和应用定性案例研究设计，本研究侧重于数字中断的肯尼亚新闻编辑室中新闻实践的性质，以及信任/不信任如何在新闻实践的演员网络中表现出来。理论和主题分析确定了加入新闻实践过程的社会和技术参与者，同时出现了四项发现，解决了参与者网络中的信任/不信任概念。这些发现如下：信任发生在已建立的常规流程中；信任是在特定的新闻媒体环境中建立的；新闻实践中的新进入者需要展示价值，以在演员网络中获得值得信赖的进入；信任是在机构层面产生的，但需要在个人层面接受。