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Investigating the promise and pitfalls of pulse surveys
Industrial and Organizational Psychology ( IF 15.8 ) Pub Date : 2022-03-29 , DOI: 10.1017/iop.2021.124
Matt I. Brown 1
Affiliation  

Despite the growing popularity and marketing of pulse surveys, there is little research concerning this practice. To this end, this practice forum reports the results of a four-wave pulse survey that was conducted in a health care organization. Pulse surveys provided reliable estimates of overall engagement, but scores remained stable across 8 months. Practically no differences in group scores or trends could be found despite high participation (≍ 50%). Item responses displayed little differences between groups, ICC(1) ranging from .03 to .18, and poor discriminant validity. Based on these results, pulse surveys may be adequate for estimating overall employee sentiment but not useful for detecting change over time or differences between groups. These limitations should be considered when designing or implementing pulse surveys.



中文翻译:

调查脉搏调查的前景和陷阱

尽管脉搏调查越来越受欢迎和营销,但很少有关于这种做法的研究。为此,该实践论坛报告了在医疗保健组织中进行的四波脉搏调查的结果。Pulse 调查提供了对整体参与度的可靠估计,但分数在 8 个月内保持稳定。尽管参与度很高(≍ 50%),但在小组得分或趋势方面几乎没有差异。项目反应在组间几乎没有差异,ICC(1) 范围从 0.03 到 0.18,判别效度差。基于这些结果,脉搏调查可能足以估计整体员工情绪,但对于检测随时间的变化或群体之间的差异无用。在设计或实施脉搏调查时应考虑这些限制。

更新日期:2022-03-29
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