ABSTRACT

Work-Integrated Learning (WIL) programs play an important role in the learning experience of students in higher education and are widely used in many institutions. Within a large public research-intensive university in Australia, WIL approaches are used in many faculties, although this paper is focused on WIL within the tourism discipline. One of the capstone subjects in the undergraduate and postgraduate tourism programs utilise a WIL framework, whereby mentors assist groups of students to conduct projects for industry clients during a 13-week semester. This study aims to explore effective mentoring processes within the WIL program environment by interviewing mentors to identify their guidance and coaching experience, skills and capabilities and their self-development in this mentoring process. This study’s outcome can assist to better understand the role of mentor in WIL for the design of future WIL programs.

摘要

工作整合学习 (WIL) 计划在高等教育学生的学习体验中发挥着重要作用，并在许多机构中得到广泛应用。在澳大利亚的一所大型公立研究密集型大学中，许多院系都使用 WIL 方法，尽管本文主要关注旅游学科中的 WIL。本科和研究生旅游项目的顶点科目之一使用 WIL 框架，导师协助学生小组在 13 周的学期内为行业客户开展项目。本研究旨在通过采访导师来探索 WIL 计划环境中有效的指导过程，以确定他们的指导和辅导经验、技能和能力以及他们在该指导过程中的自我发展。