ABSTRACT

The study examined online learning anxiety and the consequences of COVID-19 induced parental job losses on the social support systems of hospitality and tourism students. An online questionnaire survey was used to collect data from 434 hospitality and tourism students across tertiary institutions in Ghana. Data were analyzed using descriptive statistics, independent samples t-test, and one-way analysis of variance. The results showed that students were most anxious about online learning, particularly the challenges of internet usage while family assistance was most available during the COVID-19 pandemic followed by support from people deemed special. Students who had their guardians losing their jobs during the pandemic were more nervous with online learning and reported lower levels of social support from family, friends, special relations, and the university. The implication of these findings for managers of academic institutions are discussed.

摘要

该研究调查了在线学习焦虑以及 COVID-19 导致父母失业对酒店和旅游业学生社会支持系统的影响。通过在线问卷调查收集了加纳高等教育机构 434 名酒店和旅游专业学生的数据。使用描述性统计、独立样本t-来分析数据检验和单因素方差分析。结果显示，学生对在线学习最为焦虑，尤其是互联网使用的挑战，而在 COVID-19 大流行期间最容易获得家庭援助，其次是被认为特殊的人的支持。在大流行期间监护人失业的学生对在线学习更加紧张，并表示来自家人、朋友、特殊关系和大学的社会支持水平较低。讨论了这些发现对学术机构管理者的影响。