ABSTRACT

Coordinated work among the professionals involved is increasingly necessary in response to the social-educational needs of a region. This contribution analyses the case of an interprofessional network (XAFIR) of more than 130 professionals in the city of Barcelona, working to improve social and educational assistance to children and their families. A simple instrumental-type case study is used to identify the determining factors for the proper working order of a network of this type. The analysis covers 52 questionnaires, 16 interviews and two focus groups, gathering information from professionals, users and policymakers. The results show that an interprofessional network endures over time when it has established common objectives, has a formal organizational structure and working order and when backed by the institutional commitment of the services and entities that form part of it. The challenge is to establish shared workspaces where knowledge can be generated and that can have an influence on the improvement of the actions of the professionals of the network.

摘要

为了响应一个地区的社会教育需求，相关专业人士之间的协调工作变得越来越必要。本文分析了巴塞罗那市 130 多名专业人员组成的跨专业网络 (XAFIR) 的案例，该网络致力于改善对儿童及其家庭的社会和教育援助。一个简单的工具型案例研究用于确定此类网络正常工作顺序的决定因素。分析涵盖 52 份问卷、16 次访谈和两个焦点小组，从专业人士、用户和政策制定者那里收集信息。结果表明，跨专业网络在建立共同目标时会随着时间的推移而持续存在，具有正式的组织结构和工作秩序，并得到构成其一部分的服务和实体的机构承诺的支持。挑战在于建立共享的工作空间，在其中可以产生知识，并且可以对网络专业人员的行动的改进产生影响。