Students’ satisfaction plays a vital role in ensuring effective online learning. This study investigated the association between social presence and students’ satisfaction toward online discussions in Learning Management System (LMS) platform conducted at a private university in Malaysia. Both correlation and two-step hierarchical linear regression were performed to analyze the online survey data. The instruments used to measure the summated scores of social presence and satisfaction were Community of Inquiry (CoI) framework and satisfaction scale, respectively. The results revealed that the correlation between both variables was significantly positive. Students who declared relatively high level of satisfaction were more likely to report high level of interaction with their peers in online conversation and high level of social presence. Essentially, social presence seemed to contribute the most in predicting the level of course satisfaction amongst the students.

中文翻译：

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社会临场感对学生在线课程满意度的影响

学生的满意度对于确保有效的在线学习起着至关重要的作用。本研究调查了在马来西亚一所私立大学进行的学习管理系统 (LMS) 平台中的社交存在与学生对在线讨论的满意度之间的关系。进行相关性和两步分层线性回归以分析在线调查数据。用于衡量社会存在感和满意度总分的工具分别是调查社区 (CoI) 框架和满意度量表。结果表明，两个变量之间的相关性显着为正。声称满意度相对较高的学生更有可能报告在在线对话中与同龄人的高水平互动和高水平的社交存在感。