The study examined how employees’ experience of resource-draining coworker incivility might undermine their job performance, with a focus on how this harmful process might be explained by perceptions of organizational isolation and moderated by susceptibility to self-pity. Three-wave survey data, collected among employees and their supervisors in various industries, indicated that an important reason that employees’ exposure to rude coworker treatment escalated into diminished performance outcomes was a belief that the employing organization was the source of their sense of abandonment. As a mediator, perceived organizational isolation exerted an especially prominent effect among employees who had a general tendency to pity themselves in difficult circumstances. Organizations accordingly can contain the risk that disrespectful coworker relationships translate into tarnished performance by discouraging employees to feel bad for themselves in the face of work-related hardships.

JEL Classification: M50

该研究考察了员工对资源消耗性同事不文明行为的体验如何影响他们的工作绩效，重点关注如何通过对组织孤立的看法来解释这种有害过程，并通过对自怜的敏感性来缓和这种有害过程。在各个行业的员工及其主管中收集的三波调查数据表明，员工遭受同事粗鲁待遇升级为绩效结果下降的一个重要原因是他们认为用人单位是他们被遗弃感的来源。作为中介，感知到的组织孤立对那些在困难环境中普遍倾向于自怜的员工产生了特别显着的影响。

JEL分类： M50