Managing knowledge has become a new reality for multinational corporations (MNCs). Previous studies in the management field have closely examined personality traits as stable dispositional constructs over time, but they oversighted the possibilities that seemingly stable traits are likely to have different effects on outcomes in varying time waves. Combining horizontal and longitudinal surveys, this study collected two-wave datasets of 216 employees from MNCs, and built Fixed, Continuous and Interacting Models to investigate the effects of individual emotional intelligence (EI) and cultural intelligence (CI) as key traits on the processes of organizational knowledge management (KM) over time. This study discovered the fixed, continuous and interacting roles of EI and CI in KM processes at different times, and it also concluded that the traditional assumption of conceptualizing the effects of dispositional variables as fixed should be re-examined. The findings provided empirical and statistical evidence for future research as well as management suggestions for MNCs implementing KM practices.

管理知识已成为跨国公司 (MNC) 的新现实。以前在管理领域的研究已经仔细检查了人格特质随着时间的推移作为稳定的性格结构，但他们忽略了看似稳定的特质可能对不同时间波的结果产生不同影响的可能性。结合横向和纵向调查，本研究收集了来自跨国公司的 216 名员工的两波数据集，并建立了固定、连续和交互模型，以调查个人情绪智力 (EI) 和文化智力 (CI) 作为关键特征对流程的影响组织知识管理 (KM) 随时间的变化。本研究发现 EI 和 CI 在不同时期的 KM 过程中具有固定的、持续的和相互作用的作用，它还得出结论，应重新检查将处置变量的影响概念化为固定的传统假设。研究结果为未来的研究提供了经验和统计证据，也为跨国公司实施知识管理实践提供了管理建议。