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Becoming Modern and Inclusive: Getting Rid of Status and Tradition in an Ecuadorean Bank
Human Organization  ( IF 1.322 ) Pub Date : 2022-02-15 , DOI: 10.17730/1938-3525-81.1.12
Consuelo Fernández-Salvador , Michael D. Hill , Julie L. Williams

This article discusses the way corporate cultures reproduce social structures in their internal organization, operating as microcosms of the larger society. Utilizing a qualitative ethnographic methodology, including participant-observation, in-depth interviews, and focus groups with around 400 associates of the largest private bank in Ecuador, this nationwide study provides both an analysis of the bank’s organizational culture and a collaborative interpretation of the institution’s perceptions concerning ethno-racial, gender, and disability inclusivity. The article offers abundant ethnographic data in conversation with the historical contexts of ethnic homogenization through the state project of mestizaje, which permeates even the internal structures of banking organizations. We discuss symbols of tradition, religion, and status that were key in shaping the bank’s identity in the past and that now weigh on the bank’s contemporary commitment to being a dynamic institution with responsible, inclusive, and diverse internal structures and workplace interactions. By addressing complex social issues around race, ethnicity, gender and sexuality, and disability, this study explores the role of corporations in society as they seek to confront their embeddedness in discriminatory social systems and act as conscious leaders in cultivating a more inclusive and diverse workforce.

中文翻译:

变得现代和包容:在厄瓜多尔银行摆脱地位和传统

本文讨论了企业文化如何在其内部组织中复制社会结构,作为更大社会的缩影。这项全国性研究利用定性的人种学方法,包括参与者观察、深入访谈和与厄瓜多尔最大私人银行的约 400 名员工进行焦点小组讨论,提供对银行组织文化的分析和对该机构的协作解释关于民族种族、性别和残疾包容性的看法。这篇文章提供了丰富的民族志数据,通过国家混血项目,与民族同质化的历史背景进行对话,该项目甚至渗透到银行组织的内部结构中。我们讨论传统、宗教的象征,过去是塑造银行身份的关键,而现在这些都影响了银行当代致力于成为一家具有负责任、包容性和多样化内部结构和工作场所互动的充满活力的机构。通过解决围绕种族、族裔、性别和性取向以及残疾的复杂社会问题,本研究探讨了企业在社会中的作用,因为它们试图直面其在歧视性社会制度中的嵌入,并在培养更具包容性和多元化的劳动力方面充当有意识的领导者.
更新日期:2022-02-15
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