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Developing a Framework for Electronic Engagement at Work
Journal of Global Information Management ( IF 3.474 ) Pub Date : 2021-12-13 , DOI: 10.4018/jgim.292063
Manish Gupta 1 , Aman Jain 2 , Niladri Bihari Nayak 3 , Anil Kumar 4 , Abhishek Behl 5
Affiliation  

Several electronic-engagement-related questions arise at work due to the beginning of a new era of social distancing, lockdowns, quarantining, and sanitization. These terms were not so common before. What challenges do employees face while working from home? Why do they face those challenges? How are they overcoming these challenges? In summary, in a work-from-home setting, what are the issues and solutions in engaging remote workers electronically? To answer these questions, 23 Information Technology (IT) employees in India and four in the United Kingdom were interviewed, and data were analyzed using interpretive phenomenological analysis (IPA). Few Information Technology employees from the United Kingdom were also interviewed to ensure the transferability of the results. Along with a few suggestions, six challenges emerged. These may help employers formulate their electronic engagement strategies for employees in a better manner.

中文翻译:

制定工作中电子参与的框架

由于社会疏远、封锁、隔离和消毒的新时代的开始,工作中出现了几个与电子参与相关的问题。这些术语以前并不常见。员工在家工作时面临哪些挑战?为什么他们会面临这些挑战?他们是如何克服这些挑战的?总之,在在家工作的环境中,以电子方式吸引远程工作人员的问题和解决方案是什么?为了回答这些问题,我们采访了印度的 23 名信息技术 (IT) 员工和英国的 4 名员工,并使用解释性现象学分析 (IPA) 对数据进行了分析。也很少有来自英国的信息技术员工接受采访,以确保结果的可转移性。除了一些建议外,还出现了六个挑战。
更新日期:2021-12-13
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