Everyone has to manage the emotions during their interaction with others; similar case is with the leaders in organizations. Leaders’ actively and continually regulate their emotional state. The crucial role of emotions in interactional process as well in decision making triggers leaders to be vigilant about their emotional labor strategies. Thus emotional labor has become an emerging construct in leadership domain. This study has collected data from 250 doctors working in private and public hospitals in Gujranwala. Findings demonstrated leaders’ deep acting as well as displaying natural emotions are positively associated with job satisfaction and negatively associated with leaders’ emotional exhaustion. Moreover, surface acting has significant positive relationship with leaders’ emotional exhaustion and negative relationship with leaders’ job satisfaction. Psychological capital significantly moderated the relationship between leaders’ emotional labor strategies, leaders’ job satisfaction and leaders’ emotional exhaustion.

中文翻译：

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领导者情绪劳动对领导者工作满意度和情绪耗竭的作用：心理资本的调节作用

每个人在与他人交往的过程中都要管理好自己的情绪；类似的情况也发生在组织的领导者身上。领导者积极、持续地调节自己的情绪状态。情绪在互动过程和决策中的关键作用促使领导者对他们的情绪劳动策略保持警惕。因此，情绪劳动已成为领导领域的新兴结构。这项研究收集了在古吉兰瓦拉的私立和公立医院工作的 250 名医生的数据。研究结果表明，领导者的深层行为以及表现出的自然情绪与工作满意度呈正相关，与领导者的情绪衰竭呈负相关。而且，表层行为与领导者的情绪耗竭呈显着正相关，与领导者的工作满意度呈负相关。心理资本显着调节领导者情绪劳动策略、领导者工作满意度和领导者情绪耗竭之间的关系。