Distance learners studying English confront emotionally demanding obstacles. A mixed methods study was conducted to explore the role that distance learners’ emotional intelligence (EI) plays as they learn English. In phase one of the study, 238 students responded to a composite questionnaire that yielded their EI scores, demography, and viewpoints regarding the English course. In phase two, 18 volunteers selected based on their EI scores were interviewed to obtain qualitative data to build upon the quantitative results. This paper presents a case study of a student called Aini. The findings revealed that Aini’s EI helped her manage her emotions, perceptions, and actions, and ultimately obtain her obligatory English credits for graduation. It is imperative to inculcate students’ EI to help them manage their emotions in order to adapt and persevere, not only when learning English via distance learning but also to successfully accomplish one’s goals in life.

中文翻译：

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远程学习中的情商：通过远程学习将英语作为第二语言的案例研究

学习英语的远程学习者面临着情感要求高的障碍。一项混合方法研究旨在探索远程学习者的情商 (EI) 在学习英语时所起的作用。在研究的第一阶段，238 名学生回答了一份综合问卷，该问卷产生了他们的 EI 分数、人口统计学和对英语课程的看法。在第二阶段，根据他们的 EI 分数选择的 18 名志愿者接受了采访，以获得定性数据，以建立在定量结果的基础上。本文介绍了一个名叫 Aini 的学生的案例研究。调查结果显示，艾妮的 EI 帮助她管理自己的情绪、感知和行为，并最终获得毕业所需的英语学分。必须灌输学生的EI，以帮助他们管理自己的情绪，以适应和坚持，