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Private ICT-Activities and Emotions at Work – A Swedish Diary Study
Nordic Journal of Working Life Studies Pub Date : 2021-09-14 , DOI: 10.18291/njwls.128552
Kristina Palm , Ann Bergman , Calle Rosengren

The boundaries between the work and non-work spheres have been challenged through the rapid development of information and communication technology (ICT). Individuals may easily engage in non-work (family and private) matters at work and during working hours. Prior research on emotions at work tends to understand all emotions at work as work related. By studying non-work matters managed through ICT in a diary study, we suggest that emotions at work are triggered both by work and non-work matters. Our research shows that these emotions can be both positive and negative and may come from actual engagement in private matters, or as a response to a need or a demand to address a private matter. Since emotions affect work performance, for example, we suggest that HR and managers take the causes of workplace emotions into consideration when addressing issues related to emotions at work.

中文翻译:

工作中的私人 ICT 活动和情绪——瑞典日记研究

随着信息和通信技术 (ICT) 的快速发展,工作和非工作领域之间的界限受到了挑战。个人在工作和工作时间很容易参与非工作(家庭和私人)事务。先前对工作情绪的研究倾向于将工作中的所有情绪都理解为与工作相关。通过在日记研究中研究通过 ICT 管理的非工作事项,我们建议工作中的情绪是由工作和非工作事项引发的。我们的研究表明,这些情绪可以是积极的,也可以是消极的,可能来自对私人事务的实际参与,或者是对解决私人事务的需要或要求的回应。由于情绪会影响工作绩效,例如,
更新日期:2021-09-14
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