This paper examines the inaugural year of a rebranded and restructured self-access learning center (SALC), launched at a provincial university in Japan towards the beginning of the COVID-19 pandemic, with a focus on implementing, promoting, and managing a tutoring system, both online and face-to-face, while facing the challenges and limitations imposed by the pandemic. Even though the pandemic has forced most traditional face-to-face classes and on-campus activities online, there is still little research concerning online self-access services in Japan, as also noted by Davies et al. (2020). Existing research on SALL in the pandemic tends to focus on well-established SALCs. This paper aims to fill this gap in the literature by also discussing the challenges of online tutoring and revealing the solutions to overcome those challenges over the course of a whole academic year in a new SALC. Finally, it hopes to provide an insight into the management process, together with the administrative challenges faced by the researcher, acting as the sole tutor and coordinator of the SALC.

中文翻译：

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在大流行期间在日本重组的自主语言学习中心内启动辅导系统

本文探讨了在 COVID-19 大流行初期在日本一所省级大学推出的更名和重组的自主学习中心 (SALC) 的成立之年，重点是实施、推广和管理辅导系统，在线和面对面，同时面临大流行带来的挑战和限制。尽管大流行迫使大多数传统的面对面课程和校园活动在线进行，但正如 Davies 等人所指出的那样，关于日本在线自助服务的研究仍然很少。（2020 年）。大流行中关于 SALL 的现有研究往往集中在成熟的 SALC 上。本文旨在通过讨论在线辅导的挑战并揭示在新的 SALC 整个学年中克服这些挑战的解决方案来填补文献中的这一空白。最后，它希望提供对管理过程的洞察，以及研究人员作为 SALC 的唯一导师和协调员所面临的行政挑战。