Research demonstrates that high Employee Engagement (EE) sustains job satisfaction and performance among staff. This literature review analyses the evolution of EE, highlighting the theoretical frameworks used to explain the concept, the measurement scales adopted by researchers and the principal antecedents and outcomes relating to EE that have been progressively considered along the way. Three main findings emerge from the analysis. First, we highlight the social and relational nature of EE, providing a more sociological interpretation of this phenomenon. Second, we underscore the fact that EE is dynamic, and when combined with modern digital technologies, it can be studied through innovative approaches. Third, we discuss how EE could be a fundamental ingredient in shifting towards a human centred approach through which balancing individuals’ wellbeing and performance. We discuss the implications of these findings, highlighting the necessity to rethink EE in relation to the new normal ushered in by Covid-19, and the increasing role of hybrid working.

中文翻译：

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员工敬业度的演变：迈向动态平衡个人绩效和福祉的社会和情境结构

研究表明，高员工敬业度 (EE) 可以维持员工的工作满意度和绩效。这篇文献综述分析了 EE 的演变，重点介绍了用于解释该概念的理论框架、研究人员采用的测量尺度以及与 EE 相关的主要前因和结果，这些前因和结果已被逐步考虑。分析得出三个主要发现。首先，我们强调 EE 的社会和关系性质，为这种现象提供更具社会学意义的解释。其次，我们强调 EE 是动态的，当与现代数字技术相结合时，可以通过创新方法对其进行研究。第三，我们讨论了 EE 如何成为转向以人为本的方法的基本要素，通过这种方法平衡个人的福祉和绩效。我们讨论了这些发现的含义，强调了重新思考与 Covid-19 带来的新常态相关的 EE 的必要性，以及混合工作的日益重要的作用。