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How, when, and why do stores’ humor climates affect retail customer purchase?
Journal of Marketing Theory and Practice Pub Date : 2022-07-22 , DOI: 10.1080/10696679.2022.2080712
Michel Tremblay 1
Affiliation  

This study examines the influence of affiliative and aggressive humor climate levels and variability of humor climates on customer purchase, and the mediating effect of customer perceptions of serv...

中文翻译:

商店的幽默气氛如何、何时以及为何影响零售顾客的购买?

本研究探讨了亲和性和攻击性幽默气氛水平以及幽默气氛的变异性对客户购买的影响,以及客户对服务的感知的中介作用。
更新日期:2022-07-22
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