Purpose

The purpose of this paper is to contribute to the literature of blended learning by practically implementing best practices in employee training.

Design/methodology/approach

In response to the Covid-19 pandemic, an organization had modified its training procedures over the course of three years to improve employee and organizational outcomes. Employee candidates who were onboarded into sales positions during the years 2019–2021 were given the opportunity to learn the content in an online format and subsequently evaluated prior to their in-person training and final evaluation to provide them with a self-paced blended learning experience. Both evaluation scores, along with the length it took to complete the trainings, were used to determine the trainings effectiveness and efficiency respectively.

Findings

The findings for the study showed that the organization was successfully able to improve upon the efficiency of the training by reducing training length and the effectiveness by improving employee outcomes.

Research limitations/implications

The study’s design was limited to the probation process, which resulted in issues drawing conclusions for employee outcomes that were relevant to their long-term organizational success. This emphasizes the importance of comprehensive investigations for future practical studies.

Practical implications

The findings allow for the improvement of blended learning models within real-world organizational contexts that provide organizations with the opportunity to improve employee outcomes while reducing time costs.

Originality/value

This study provides data from applied blended learning procedures that were validated using empirical findings, which contributes to the practicality of blended learning in workplace training.

中文翻译：

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混合培训对组织成果的有效性分析

目的

本文的目的是通过在员工培训中实际实施最佳实践，为混合学习的文献做出贡献。

设计/方法/方法

为了应对 Covid-19 大流行，一个组织在三年的时间里修改了其培训程序，以改善员工和组织的成果。在 2019-2021 年入职销售职位的员工候选人有机会以在线形式学习内容，随后在进行面对面培训和最终评估之前进行评估，为他们提供自定进度的混合学习体验. 两个评估分数以及完成培训所需的时间分别用于确定培训的有效性和效率。

发现

研究结果表明，该组织成功地通过缩短培训时间来提高培训效率，并通过改善员工成果来提高培训效率。

研究限制/影响

该研究的设计仅限于试用过程，这导致得出与员工长期成功相关的员工成果结论的问题。这强调了全面调查对未来实践研究的重要性。

实际影响

研究结果允许在现实世界的组织环境中改进混合学习模型，为组织提供改善员工成果同时降低时间成本的机会。

原创性/价值

本研究提供了来自应用混合学习程序的数据，这些数据使用经验结果进行了验证，这有助于混合学习在工作场所培训中的实用性。