Purpose

The paper investigates how talent management influences employee performance in the banking industry in Nigeria. Despite various economic policies of the Central Bank of Nigeria aimed at reshaping the banking industry, talent management and development for the digital age is the concern of the most bank. Rapid digital transformation has been affecting the banking industry, which requires the banking industry to rethink a strategic way to achieve inclusive, resilient, and sustainable growth.

Design/methodology/approach

The questionnaires were used to obtain information from 302 full-time employees of the top five banks in the Nigerian banking industry. The collected data were analyzed using the Partial Least Square-Structural Equation Model (PLS-SEM).

Findings

This study shows that talent attraction and development significantly and positively influence task performance. In comparison, talent retention was found to have no significant effect on task performance. This study found that work engagement positively mediates talent attraction, development and task performance. Work engagement did not mediate the relationship between talent retention and task performance.

Originality/value

For the industry to motivate high-performing employees in this digital economy, talent management will need to be carefully designed to create the most enduring competitive advantage. In conclusion, this study will benefit the Nigerian banking industry by apprehending the predictors of task performance so that the prevalence of poor task performance among the employees is well managed.

中文翻译：

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人才管理：任务绩效不佳的出路

目的

本文调查了人才管理如何影响尼日利亚银行业的员工绩效。尽管尼日利亚中央银行制定了旨在重塑银行业的各种经济政策，但数字时代的人才管理和发展是大多数银行关注的问题。快速的数字化转型一直在影响银行业，这要求银行业重新思考实现包容性、弹性和可持续增长的战略方式。

设计/方法/方法

问卷用于从尼日利亚银行业前五名银行的 302 名全职员工那里获取信息。使用偏最小二乘结构方程模型 (PLS-SEM) 分析收集的数据。

发现

这项研究表明，人才吸引和发展对任务绩效有显着的正向影响。相比之下，人才保留对任务绩效没有显着影响。本研究发现，工作投入对人才吸引力、发展和任务绩效具有正向中介作用。工作投入并没有在人才保留和任务绩效之间起到中介作用。

原创性/价值

为了让行业在这个数字经济中激励高绩效员工，需要精心设计人才管理，以创造最持久的竞争优势。总之，这项研究将通过理解任务绩效的预测因素来使尼日利亚银行业受益，从而很好地管理员工中任务绩效不佳的普遍性。