ABSTRACT

This paper presents a detailed analysis of how Welsh language training in the public sector workplace in north Wales is planned and delivered. Specific attention is given to the effectiveness of strategic management on both the macro level (Welsh Government, Welsh Language Board/Welsh Language Commissioner) and the micro level (individual public sector organisations) of language planning respectively. In doing so, key aspects of language training preparation, implementation and management are evaluated. This includes both qualitative and quantitative data collected from the language learners themselves. This data provides a unique picture – never seen before in Wales – of Welsh language training on an operational and strategic level in three different organisations in terms of size, sector, and geographical location. At a time when a new national body has been established by the Welsh Government to offer strategic guidance and management of Welsh language training for adults the findings throw new, and timely, light on the strategic planning and implementation of Welsh language training. Clear weaknesses are identified both within workplaces in the way in which language training is planned at a micro level, but also at a macro level in terms of how legislation and national policy is implemented and monitored.

摘要

本文详细分析了如何在北威尔士公共部门工作场所规划和提供威尔士语言培训。特别关注语言规划的宏观层面（威尔士政府、威尔士语言委员会/威尔士语言专员）和微观层面（个别公共部门组织）的战略管理有效性。在此过程中，对语言培训准备、实施和管理的关键方面进行评估。这包括从语言学习者自己收集的定性和定量数据。这些数据提供了威尔士前所未有的独特情况，即三个不同组织在规模、部门和地理位置方面的运营和战略层面上的威尔士语言培训。威尔士政府成立了一个新的国家机构，为成人威尔士语言培训提供战略指导和管理，调查结果为威尔士语言培训的战略规划和实施提供了新的、及时的启示。在工作场所的微观层面上规划语言培训的方式以及在立法和国家政策的实施和监督方式方面的宏观层面上都发现了明显的弱点。