ABSTRACT

In pursuit of the United Nations’ Sustainable Development Goal (SDG) 6, water operator partnerships (WOPs) have grown in popularity. However, the literature supporting their effectiveness is lacking. We conducted mid-term interviews and surveys with five participating utilities in a Viet Nam–Australia WOP, followed by post-programme interviews with two managing associations and 10 utilities. We found that while partnerships initially focused on technical training, the need for broader institutional learning emerged as participants gained experience. Communication and relationship-building were consistently reported as success factors for achieving desired outcomes. Expanding the scope to involve governance and policy organizations, together with funding to collaboratively implement upgrades, could enhance future programmes.

摘要

为了实现联合国可持续发展目标 (SDG) 6，水运营商伙伴关系 (WOP) 越来越受欢迎。然而，缺乏支持其有效性的文献。我们对参加越南-澳大利亚 WOP 的五家公用事业公司进行了中期访谈和调查，随后对两个管理协会和 10 家公用事业公司进行了项目后访谈。我们发现，虽然合作伙伴关系最初侧重于技术培训，但随着参与者获得经验，出现了更广泛的机构学习的需求。沟通和建立关系一直被认为是实现预期结果的成功因素。扩大范围，让治理和政策组织参与进来，并提供资金来协作实施升级，可以增强未来的计划。