More companies are engaging with consumers in real-time on digital platforms, which may lead to accidental or unintentional sharing of messages. Accordingly, how to manage online brand crises has b...

中文翻译：

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社交媒体品牌失误对品牌信任和品牌喜好的影响

越来越多的公司在数字平台上与消费者实时互动，这可能导致意外或无意的信息共享。因此，如何应对网络品牌危机具有...