ABSTRACT

In this article, we contrast policy understandings of digital care with older people’s day-to-day digital care. In doing so, we discuss problems relating to deterministic approaches in government policy. Our policy analysis shows that digital care is articulated as an individual practice, and digital technologies as static actors. This bears clear marks of techno-deterministic reasoning. Our ethnographic study demonstrates the ongoing and collective character of older people’s digital care. When policy is not aligned with everyday practice, there is a risk of excluding groups of users. We argue that a socio-technical approach in government policy could contribute to achieving important societal goals.

摘要

在本文中，我们将对数字护理的政策理解与老年人的日常数字护理进行对比。在此过程中，我们讨论了与政府政策中的确定性方法有关的问题。我们的政策分析表明，数字护理被表述为一种个人实践，而数字技术则被表述为静态参与者。这带有技术确定性推理的明显标志。我们的民族志研究展示了老年人数字护理的持续性和集体性。当政策与日常实践不一致时，就会存在将用户群体排除在外的风险。我们认为，政府政策中的社会技术方法可能有助于实现重要的社会目标。