Brands continue to offer social media customer service despite many unexplored challenges. One unknown aspect is observers’ perceptions of another customer’s complaint language, in particular, when...

中文翻译：

---

观察者的投诉语言认知：辅助社交媒体服务恢复评估的新措施

尽管面临许多尚未探索的挑战，品牌仍继续提供社交媒体客户服务。一个未知的方面是观察者对另一位客户的投诉语言的看法，特别是当......