Abstract

Occupant feedback enables building managers to improve occupants’ health, comfort, and satisfaction. However, acquiring continuous occupant feedback and integrating this feedback with other building information is challenging. This paper presents a scalable method to acquire continuous occupant feedback and directly integrate this with other building information. Semantic web technologies were applied to solve data interoperability issues. The Occupant Feedback Ontology was developed to describe feedback semantically. Next to this, a smartwatch app – Mintal – was developed to acquire continuous feedback on indoor environmental quality. The app gathers location, medical information, and answers on short micro surveys. Mintal applied the Occupant Feedback Ontology to directly integrate the feedback with linked building data. A case study was performed to evaluate this method. A semantic digital twin was created by integrating linked building data, sensor data, and occupant feedback. Results from SPARQL queries gave more insight into an occupant’s perceived comfort levels in the Open Flat. The case study shows how integrating feedback with building information allows for more occupant-centric decision support tools. The approach presented in this paper can be used in a wide range of use cases, both within and without the architecture, building, and construction domain.

中文翻译：

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使用在智能手表应用程序中实施的乘员反馈本体创建以乘员为中心的数字双胞胎

摘要

居住者反馈使建筑管理者能够改善居住者的健康、舒适度和满意度。然而，获取持续的住户反馈并将此反馈与其他建筑信息整合起来具有挑战性。本文提出了一种可扩展的方法来获取持续的住户反馈并将其与其他建筑信息直接集成。应用语义网技术来解决数据互操作性问题。Occupant Feedback Ontology 的开发是为了在语义上描述反馈。除此之外，还开发了一款智能手表应用程序 Mintal，以获取有关室内环境质量的持续反馈。该应用程序收集位置、医疗信息和简短的微型调查的答案。Mintal 应用 Occupant Feedback Ontology 将反馈与链接的建筑数据直接集成。进行了案例研究以评估该方法。通过集成链接的建筑数据、传感器数据和居住者反馈，创建了一个语义数字孪生体。SPARQL 查询的结果可以更深入地了解居住者在开放式公寓中的感知舒适度。案例研究展示了如何将反馈与建筑信息相结合，从而实现更多以用户为中心的决策支持工具。本文介绍的方法可用于范围广泛的用例，无论是在架构、建筑和施工领域内还是外部。案例研究展示了如何将反馈与建筑信息相结合，从而实现更多以用户为中心的决策支持工具。本文介绍的方法可用于范围广泛的用例，无论是在架构、建筑和施工领域内还是外部。案例研究展示了如何将反馈与建筑信息相结合，从而实现更多以用户为中心的决策支持工具。本文介绍的方法可用于范围广泛的用例，无论是在架构、建筑和施工领域内还是外部。