Abstract

Information systems (IS) are increasingly used in social care agencies. This scoping review examined the research literature to identity practical knowledge relevant to social care agencies introducing IS. Selected studies documented elements of practical knowledge, though this was not the direct focus of any individual article. A synthesis of the 50 selected studies into a themed matrix highlighted the practical knowledge gap for social care agencies, and community service agencies in particular. This review identified two features critical to generating relevant practical knowledge: the participatory role of the researcher-designer, and the active role of IS participants.

摘要

信息系统 (IS) 越来越多地用于社会护理机构。该范围界定审查检查了研究文献，以确定与引入 IS 的社会护理机构相关的实用知识。选定的研究记录了实践知识的要素，尽管这不是任何个别文章的直接重点。将 50 项选定的研究综合成一个主题矩阵，突出了社会护理机构，尤其是社区服务机构的实践知识差距。这篇综述确定了两个对产生相关实践知识至关重要的特征：研究人员-设计师的参与作用，以及 IS 参与者的积极作用。