An online experiment investigated the perceived effects of a user interface (UI) intervention aiming to support online news commenters' emotion regulation. By describing the comment's tone to the user, the expected effect was activation of the implicit emotion regulation process of affect labeling (i.e. naming emotions). The perceived emotion- and behavior-related effects of the labeling intervention were investigated using the experimental vignette methodology. Participants read a vignette describing the behavior of an uncivil commenter and assessed the commenter's probable responses to the labeling intervention or a control intervention shown in the UI. The results showed that, when compared to a control condition, the labeling intervention was assessed to evoke positive emotions and to result in mitigation of uncivil behavior. This suggests that UI solutions that support emotion regulation are a promising approach to reducing uncivil comments that users might afterward regret, and hence potentially improving the quality of online discussions.

中文翻译：

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促进在线新闻评论中的内隐情绪调节——一项实验性小插曲研究

一项在线实验调查了旨在支持在线新闻评论者情绪调节的用户界面 (UI) 干预的感知效果。通过向用户描述评论的基调，预期的效果是激活影响标签（即命名情绪）的隐性情绪调节过程。使用实验小插图方法研究了标签干预的感知情绪和行为相关影响。参与者阅读描述不文明评论者行为的小插图，并评估评论者对 UI 中显示的标签干预或控制干预的可能反应。结果表明，与对照条件相比，标签干预被评估为唤起积极情绪并导致不文明行为的减轻。