ABSTRACT

In this article, we review the distrust literature and explore whether the universal sequence for trust as outlined by Dietz (2011) and Dietz and Den Hartog (2006) is also true for distrust. Compared to trust, there is much less research on distrust, although the field has been rapidly developing in recent years. We argue that it is time to explore a universal sequence for distrust to take stock of current knowledge and to focus the empirical and conceptual research. There is sufficient evidence to suggest that such a universal sequence is a valuable framework for distrust research. This analytical exercise also forces us to identify tacit assumptions that frame and guide much of the current distrust (and trust) research. In so doing, we identify two main areas that require more attention: 1) the definition of distrust and its relation to trust and 2) the universal sequences and their dynamics. These findings lead to avenues for further research.

摘要

在本文中，我们回顾了有关不信任的文献，并探讨了 Dietz（2011 年）以及 Dietz 和 Den Hartog（2006 年）概述的信任的普遍顺序是否也适用于不信任。与信任相比，尽管近年来该领域发展迅速，但对不信任的研究要少得多。我们认为，现在是探索不信任的普遍序列以评估当前知识并集中实证和概念研究的时候了。有足够的证据表明，这样一个通用序列是不信任研究的一个有价值的框架。这种分析练习还迫使我们确定默认假设，这些假设构成和指导了当前大部分不信任（和信任）研究。在这样做的过程中，我们确定了两个需要更多关注的主要领域：1) 不信任的定义及其与信任的关系，以及 2) 普遍序列及其动态。这些发现为进一步研究开辟了道路。