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Beyond stars: role of discrete emotions on online consumer review helpfulness
Journal of Marketing Theory and Practice Pub Date : 2023-03-10 , DOI: 10.1080/10696679.2022.2148111 Vartika Srivastava 1 , Arti D. Kalro 2 , Gaurav Raizada 3 , Dinesh Sharma 2
Journal of Marketing Theory and Practice Pub Date : 2023-03-10 , DOI: 10.1080/10696679.2022.2148111 Vartika Srivastava 1 , Arti D. Kalro 2 , Gaurav Raizada 3 , Dinesh Sharma 2
Affiliation
Traditional Word-of-Mouth (WOM) literature shows that emotions embedded in advertising appeals or referrals/reviews influence consumer buying journey. However, there is a paucity of research explor...
中文翻译:
超越明星:离散情绪对在线消费者评论有用性的作用
传统的口碑(WOM)文献表明,广告诉求或推荐/评论中嵌入的情感会影响消费者的购买旅程。然而,目前的研究探索还很缺乏...
更新日期:2023-03-10
中文翻译:
超越明星:离散情绪对在线消费者评论有用性的作用
传统的口碑(WOM)文献表明,广告诉求或推荐/评论中嵌入的情感会影响消费者的购买旅程。然而,目前的研究探索还很缺乏...