This study aims to empirically understand the precarity of food delivery work at online platforms particularly during the COVID-19-led devastations. Food delivery workers are the new form of the global phenomenon in the labour market. This is a result of access to cheap internet and smartphones among customers, which has enabled the platform to create a new form of labour market. Platform-based food aggregators use the terminology of 'delivery partners’ for these workers which alters the traditional employer-employee relationships, allowing corporations to evade labour-related responsibilities. This makes working conditions at digital platforms highly precarious and is reflected by low income and the non-existence of labour welfare measures. The COVID-19 pandemic and resultant lockdowns have worsened the precarious nature of on-demand work. It has caused a massive loss of livelihoods and erosion of income, showing the importance of traditional employer-employee relationships. These precarious working conditions call for affirmative actions in the form of regulations.

中文翻译：

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精神食粮：基于平台的按需工作中工作不稳定性质的调查

本研究旨在从经验上了解在线平台上食品配送工作的不稳定性，尤其是在 COVID-19 导致的破坏期间。送餐员是劳动力市场中全球现象的新形式。这是客户可以使用廉价互联网和智能手机的结果，这使得该平台能够创建一种新形式的劳动力市场。基于平台的食品聚合商对这些工人使用“送货伙伴”的术语，这改变了传统的雇主-雇员关系，使公司能够逃避与劳动相关的责任。这使得数字平台的工作条件非常不稳定，反映在低收入和不存在劳动福利措施上。COVID-19 大流行和由此产生的封锁加剧了按需工作的不稳定性质。它造成了大量的生计损失和收入减少，显示了传统雇主与雇员关系的重要性。这些不稳定的工作条件要求以法规的形式采取平权行动。