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Toward SME digital transformation in the supply chain context: the role of structural social and human capital
International Journal of Physical Distribution & Logistics Management ( IF 7.290 ) Pub Date : 2022-12-05 , DOI: 10.1108/ijpdlm-12-2021-0525
Le Dang Lang , Abhishek Behl , Nguyen Ngoc Duy Phuong , Jighyasu Gaur , Nguyen Tien Dzung

Purpose

Digital transformation (DT) and supply chain resilience have received increasing attention. Structural social capital (SSC) and human capital (HC) have recently been identified as strategic resources for small and medium-sized enterprises (SMEs). While the significant role of entrepreneurial competencies (ECs), SME innovativeness (SMI) and technology adoption (TA) in driving business performance have been partially researched, no studies have simultaneously examined the effect of these resources and capabilities on SME business performance growth (BPG) under the lenses of a resource-based view (RBV) and dynamic capabilities (DCs) as well as in the context of DT. This study aims to clarify these unclear relationships.

Design/methodology/approach

This study adopts established theoretical lenses, a mixed-methods approach and structural equation modeling (SEM) using a sample of 371 respondents who are top and middle SME managers in Vietnam.

Findings

The study discovers the significant and insignificant relationships between HC, SSC, ECs, SMI, TA and BPG besides providing a new measurement and reconciling existing measurements for the DT context. Some implications for driving SMEs' DT are also suggested.

Originality/value

This study is the first to thoroughly examine the effect of HC and SSC on SMEs' BPG through the mediating role of ECs, SMI and TA under RBV and DCs lenses in the DT context. The investigation is conducted in an emerging market, where DT implementation is in the process of being learned and experimented upon.



中文翻译:

供应链背景下的中小企业数字化转型:结构性社会资本和人力资本的作用

目的

数字化转型 (DT) 和供应链弹性受到越来越多的关注。结构性社会资本 (SSC) 和人力资本 (HC) 最近被确定为中小企业 (SME) 的战略资源。虽然已经部分研究了创业能力 (EC)、中小企业创新能力 (SMI) 和技术采用 (TA) 在推动业务绩效方面的重要作用,但还没有研究同时检验这些资源和能力对中小企业业务绩效增长 (BPG) 的影响) 在基于资源的观点 (RBV) 和动态能力 (DC) 以及 DT 的背景下。本研究旨在澄清这些不明确的关系。

设计/方法/途径

本研究采用既定的理论视角、混合方法和结构方程模型 (SEM),使用了 371 名越南中小企业高层和中层经理的受访者样本。

发现

该研究发现了 HC、SSC、EC、SMI、TA 和 BPG 之间的显着和微不足道的关系,除了为 DT 上下文提供新的测量和协调现有测量。还建议了一些对推动中小企业 DT 的启示。

原创性/价值

本研究首次通过在 DT 背景下的 RBV 和 DC 镜头下的 EC、SMI 和 TA 的中介作用,彻底检验 HC 和 SSC 对 SME BPG 的影响。调查是在一个新兴市场进行的,DT 的实施正在学习和试验过程中。

更新日期:2022-12-05
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