ABSTRACT

Social workers need to possess professional skills and personal qualities, often referred to as “soft skills,” along with disciplinary knowledge, to be successful and to deliver high-quality client services. This study reports on the importance US social work faculty place on soft skills, the extent to which these faculty incorporate soft skills training into their courses, the methods they use to teach soft skills, and whether they provide feedback on student learning. Data were collected through an online survey distributed in spring 2020 to baccalaureate and master’s faculty at US schools of social work. Results indicate social work educators view soft skills education as important and feel largely responsible for teaching these skills and providing feedback. The teaching methods most readily employed are passive in nature and there is limited emphasis toward teaching many of the soft skills competencies specifically noted in the 2015 accreditation standards promulgated by the Council on Social Work Education (CSWE).

摘要

社会工作者需要具备专业技能和个人素质（通常被称为“软技能”）以及学科知识，才能取得成功并提供高质量的客户服务。本研究报告了美国社会工作教师对软技能的重视程度、这些教师将软技能培训纳入课程的程度、他们教授软技能的方法，以及他们是否对学生的学习提供反馈。数据是通过一项在线调查收集的，该调查于 2020 年春季分发给美国社会工作学院的学士和硕士教师。结果表明，社会工作教育工作者认为软技能教育很重要，并且认为对教授这些技能和提供反馈负有很大责任。