ABSTRACT

Previous studies have explored the effects of each dark triad trait (narcissism, psychopathy, and Machiavellianism) on supervisor incivility, job satisfaction, and productivity. However, little is known about how dark triad traits affect depersonalization and job involvement via workplace incivility in the hospitality sector through the conservation of resources theory lens. Involving 603 hotel employees in Greater Cairo using a time-lag approach, the partial least squares (PLS) findings indicate that dark triad traits positively and significantly predict workplace incivility. Workplace incivility negatively and positively affects job involvement and employee depersonalization. Workplace incivility partially mediates the indirect linkages of dark triad traits with job involvement and employee depersonalization. This study presents significant theoretical and managerial implications for academics and practitioners in the hotel industry.

摘要

之前的研究探讨了每种黑暗三联征特征（自恋、精神病和马基雅维利主义）对主管不文明行为、工作满意度和生产力的影响。然而，鲜为人知的是，通过资源保护理论的视角，黑暗黑社会特征如何通过酒店业工作场所的不文明行为影响人格解体和工作投入。偏最小二乘法 (PLS) 的研究结果表明，黑暗黑社会特征可以积极且显着地预测工作场所的不文明行为，该研究使用时滞法对大开罗的 603 名酒店员工进行了研究。工作场所的不文明行为会对工作投入和员工人格解体产生消极和积极的影响。工作场所不文明行为部分调节了黑暗三联征与工作投入和员工人格解体之间的间接联系。