With the increasing utilization of machine learning (ML) to enhance products’ capabilities, the design research community has begun to explore how to support the conceptual design of ML-enhanced products. However, UX value creation of ML-enhanced products is still challenging because of ML's unique characteristics and numerous complex factors in conceptual design. To help designers create UX value for ML-enhanced products, we developed the UX value framework and the CoMLUX design process. The proposed framework describes how ML, stakeholders, and context co-create the UX value of ML-enhanced products, and identifies the growability and opacity of ML, helping designers systematically understand the co-creators while avoiding cognitive overload. The CoMLUX design process provides practical guidance for designing ML-enhanced products with growability and transparency. At last, we demonstrate the usage methods of the framework and process in an actual project and summarize the inspirations and limitations of our work.

中文翻译：

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面向 ML 增强产品的概念设计：UX 价值框架和 CoMLUX 设计过程

随着越来越多地利用机器学习 (ML) 来增强产品的功能，设计研究界已经开始探索如何支持 ML 增强产品的概念设计。然而，由于 ML 的独特特性和概念设计中的众多复杂因素，ML 增强产品的 UX 价值创造仍然具有挑战性。为了帮助设计人员为 ML 增强型产品创造 UX 价值，我们开发了 UX 价值框架和 CoMLUX 设计流程。拟议的框架描述了 ML、利益相关者和上下文如何共同创造 ML 增强产品的 UX 价值，并确定 ML 的可增长性和不透明性，帮助设计人员系统地理解共同创造者，同时避免认知超载。CoMLUX 设计流程为设计具有可扩展性和透明度的 ML 增强产品提供了实用指南。最后，我们在实际项目中演示了框架和流程的使用方法，总结了我们工作的启示和局限。