Purpose

The purpose of this study is to look into the relationship between leadership skills, especially technical, human and conceptual skills, and organizational citizenship behavior (OCB), with organizational culture acting as a mediator.

Design/methodology/approach

For the purpose of this study, a quantitative strategy was adopted. To collect data, paper/online surveys were administered to 294 individuals in various Vietnamese public organizations. Stata 15.1 was used to assess the reliability, validity and consistency of the measurements. Regression analysis was used to evaluate the proposed hypotheses.

Findings

It was discovered that leadership skills have a significant effect on OCB, which partially supported the hypotheses. However, only conceptual skill was found to have a significant impact on individual OCB (OCBI). Conceptual skill was also found to have a significant impact on supportive culture. In addition, only supportive culture had a significant effect on OCBI. Finally, supportive culture was confirmed to mediate the relationship between conceptual skill and OCBI.

Originality/value

This study adds to the social exchange theory by filling three significant gaps in previous research on leadership skills. First, it investigates the impact of three leadership skills on OCB in public organizations. Second, it examines the role of leadership skills in fostering an organizational culture. Third, the paper concludes by investigating the underlying mechanism through which leadership skills contribute to OCB via the mediation of organizational culture. The implications of these findings for practice are discussed.

中文翻译：

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探索越南公共组织中的领导技能、组织公民行为和组织文化之间的关系

目的

本研究的目的是探讨领导技能（尤其是技术、人力和概念技能）与组织公民行为 (OCB) 之间的关系，并以组织文化作为中介。

设计/方法论/途径

为了本研究的目的，采用了定量策略。为了收集数据，我们对越南各公共组织的 294 名个人进行了纸质/在线调查。Stata 15.1 用于评估测量的可靠性、有效性和一致性。回归分析用于评估所提出的假设。

发现

研究发现，领导技能对 OCB 有显着影响，部分支持了假设。然而，只有概念技能对个人 OCB (OCBI) 有显着影响。研究还发现概念技能对支持性文化有重大影响。此外，只有支持性文化对 OCBI 具有显着影响。最后，支持性文化被证实可以调节概念技能和 OCBI 之间的关系。

原创性/价值

这项研究填补了先前领导技能研究中的三个重大空白，补充了社会交换理论。首先，它调查了三种领导技能对公共组织中 OCB 的影响。其次，它考察了领导技能在培养组织文化中的作用。第三，本文最后调查了领导技能通过组织文化的中介促进 OCB 的潜在机制。讨论了这些发现对实践的影响。