In South Africa, corporate social investment (CSI) is deployed as part of Broad-Based Black Economic Empowerment (B-BBEE) to assist and empower disadvantaged individuals and communities. Previous research revealed that CSI projects are often short-lived and unsustainable. This study aims to analyze the impact of South African CSI projects that focus on information and communication technology (ICT) in poor urban communities. A case study was conducted comprising four CSI ICT learning centers in poor urban communities in Soweto, South Africa. An indigenous theoretical construct was developed, in the form of a systems framework, combining aspects of soft systems methodology (SSM), Ubuntu philosophy and autopoiesis. The aim of the systems framework was to study the impact of the CSI ICT learning centers in a holistic manner. The framework contributed as follows: the descriptive components of SSM assisted to describe the social systems of interest, in each case. The ubuntu lens helped to portray how the community members supported each other to benefit from the learning centers. Autopoiesis elements showed how the learning centers were able to self-produce and collaborate in order to be sustainable. With the insight of the framework, six guiding principles were derived to inform the successful implementation of future CSI ICT interventions.

中文翻译：

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以信息技术为重点分析企业社会投资项目影响的系统框架

在南非，企业社会投资 (CSI) 被部署为广泛的黑人经济赋权 (B-BBEE) 的一部分，以帮助和赋权弱势个人和社区。此前的研究表明，CSI 项目往往是短暂且不可持续的。本研究旨在分析南非 CSI 项目的影响，这些项目侧重于信息和通信技术 (ICT) 对贫困城市社区的影响。我们进行了一项案例研究，其中包括南非索韦托贫困城市社区的四个 CSI ICT 学习中心。以系统框架的形式开发了一种本土理论构造，结合了软系统方法论（SSM）、Ubuntu 哲学和自创生的各个方面。该系统框架的目的是全面研究 CSI ICT 学习中心的影响。该框架的贡献如下：SSM 的描述性组件有助于描述每种情况下感兴趣的社会系统。ubuntu 镜头有助于描绘社区成员如何互相支持以从学习中心受益。自创生元素展示了学习中心如何能够自我生产和协作以实现可持续发展。根据该框架的洞察，得出了六项指导原则，为未来 CSI ICT 干预措施的成功实施提供信息。自创生元素展示了学习中心如何能够自我生产和协作以实现可持续发展。根据该框架的洞察，得出了六项指导原则，为未来 CSI ICT 干预措施的成功实施提供信息。自创生元素展示了学习中心如何能够自我生产和协作以实现可持续发展。根据该框架的洞察，得出了六项指导原则，为未来 CSI ICT 干预措施的成功实施提供信息。