Social appropriateness is an important topic – both in the human-human interaction (HHI), and in the human-machine interaction (HMI) context. As sociosensitive and socioactive assistance systems advance, the question arises whether a machine’s behavior should include considerations regarding social appropriateness. However, the concept of social appropriateness is difficult to define, as it is determined by multiple aspects. Thus, to date, a unified perspective, encompassing and combining multidisciplinary findings, is missing. When translating results from HHI to HMI, it remains unclear whether such insights into the dynamics of social appropriateness between humans may in fact apply to sociosensitive and socioactive assistance systems. To shed light on this matter, we propose the Five Factor Model of Social Appropriateness (FASA) which provides a multidisciplinary perspective on the notion of social appropriateness and its implementation into technical systems. Finally, we offer reflections on the applicability and ethics of the FASA Model, highlighting both strengths and limitations of the framework.

中文翻译：

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HMI 中的社会适当性

社会适宜性是一个重要的话题——无论是在人与人的互动 (HHI) 还是在人机互动 (HMI) 的背景下。随着社会敏感和社会积极援助系统的进步，出现了一个问题，即机器的行为是否应包括对社会适当性的考虑。然而，社会适宜性的概念很难界定，因为它是由多个方面决定的。因此，迄今为止，缺少一个包含和结合多学科发现的统一观点。当将结果从 HHI 转换为 HMI 时，尚不清楚这种对人类社会适宜性动态的洞察是否实际上适用于社会敏感和社会积极的援助系统。为了阐明这个问题，我们提出了社会适宜性五因素模型 (FASA)，它提供了关于社会适宜性概念及其在技术系统中的实施的多学科视角。最后，我们对 FASA 模型的适用性和伦理进行了反思，强调了该框架的优势和局限性。