A key factor for the acceptance of robots as regular partners in human-centered environments is the appropriateness and predictability of their behaviors, which depend partially on the robot behavior’s conformity to social norms. Previous experimental studies have shown that robots that follow social norms and the corresponding interactions are perceived more positively by humans than robots or interactions that do not adhere to social norms. However, the conducted studies only focused on the effects of social norm compliance in specific scenarios. Therefore, this paper aims to guide further research studies by compiling how researchers in relevant research fields think the perception of robots and the corresponding interactions are influenced independently of a specific scenario if a robot’s behavior conforms to social norms. Additionally, this study investigates what characteristics and metrics constitute a good general benchmark to objectively evaluate the behavior of social robots regarding its conformity to social norms according to researchers in relevant research communities. Finally, the paper summarizes how the obtained results can guide future research toward socially aware robot behavior.

中文翻译：

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了解具有社会意识的机器人行为的影响

在以人为中心的环境中接受机器人作为固定伙伴的一个关键因素是它们行为的适当性和可预测性，这部分取决于机器人行为是否符合社会规范。此前的实验研究表明，与不遵守社会规范的机器人或互动相比，遵循社会规范和相应互动的机器人更容易被人类感知。然而，所进行的研究仅关注特定场景下遵守社会规范的影响。因此，本文旨在通过汇编相关研究领域的研究人员认为如果机器人的行为符合社会规范，机器人的感知和相应的交互如何独立于特定场景而受到影响，以指导进一步的研究。此外，根据相关研究社区的研究人员的说法，这项研究调查了哪些特征和指标构成了一个良好的通用基准，可以客观地评估社交机器人的行为是否符合社会规范。最后，本文总结了所获得的结果如何指导未来对具有社会意识的机器人行为的研究。