COVID-19 emerged as a global pandemic of the twenty-first century. It has created a huge burden on society. More specifically, it has turned into one of the health risks that threaten to undermine societal order in general. The global effort to save humanity from this public health crisis is heavily reliant on professional social workers. According to the study’s qualitative findings and perspectives on social workers’ experiences in the health sector, the COVID-19 response is addressed. This study explores the function and difficulties faced by frontline social workers through an empirical phenomenological approach. Primary data for this study was gathered from 20 social workers from the leading healthcare institutions in Tamil Nadu using purposive and snowball sampling. The study focuses on three key conclusions, including the requirement for interdisciplinary expertise to address the multifaceted effects of pandemics, perceived difficulties in pandemic practice, and obstacles in service provision. The report offers recommendations for advancing social work initiatives as a conclusion. It also explains how modern social work may benefit healthcare facilities better in the fight against the pandemic.

COVID-19 成为 21 世纪的全球流行病。它给社会造成了巨大的负担。更具体地说，它已成为威胁破坏整个社会秩序的健康风险之一。将人类从这场公共卫生危机中拯救出来的全球努力在很大程度上依赖于专业的社会工作者。根据该研究的定性研究结果和对社会工作者在卫生部门的经验的看法，解决了 COVID-19 的应对问题。本研究通过实证现象学的方法探讨前线社会工作者的功能和面临的困难。这项研究的主要数据是通过有目的的滚雪球抽样从泰米尔纳德邦主要医疗机构的 20 名社会工作者那里收集的。该研究重点关注三个关键结论，包括需要跨学科专业知识来解决流行病的多方面影响、流行病实践中的困难以及服务提供方面的障碍。该报告的结论是提出了推进社会工作倡议的建议。它还解释了现代社会工作如何在抗击这一流行病的过程中使医疗机构更好地受益。